Payment Policy
At TEEZEX, we are committed to providing a secure and seamless shopping experience. This Payment Policy outlines the methods we accept, payment security, and important details about transactions on our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: PayPal
All payments are processed in USD, and any currency conversions will be handled by your payment provider.
2. Payment Security
We take the security of your payment information seriously. All transactions are processed through secure payment gateways and are encrypted using Secure Socket Layer (SSL) technology. Payment information is not stored on our servers and is managed directly by the payment processor through an encrypted API connection.
Your payment data is handled by trusted third-party providers, ensuring that your sensitive details remain confidential and protected.
3. Payment Authorization
Once your payment is authorized, you will receive a confirmation email with details about your order. If there are any issues with payment authorization, you will be notified immediately and given an opportunity to correct the problem.
4. Order Processing
Orders are processed once payment is successfully completed. In case of payment delays or failures, the order will not proceed until the issue is resolved. Please ensure that your billing information is accurate to avoid any processing issues.
5. Failed Payments
If a payment fails, you may retry using the same or a different payment method. If the issue persists, please contact your bank or payment provider for further assistance. Alternatively, reach out to us at contact@teezex.com for support.
6. Refunds
For refund details, please refer to our Refund and Returns Policy. Refunds will be processed to the original payment method and may take 1-3 business days depending on your bank or payment provider.
7. Currency and Additional Fees
All orders are charged in USD. Any additional fees, such as currency conversion fees or international transaction fees, are the responsibility of the customer and may vary depending on your payment provider.
8. Contact Information
If you have any questions or concerns regarding payment, please contact us at contact@teezex.com. We are here to assist you with any issues that may arise during the payment process.