At TEEZEX, we aim to provide timely and reliable delivery for all orders. This Shipping Policy explains how we handle shipping, processing times, costs, and delivery estimates.

1. Order Processing Time

All orders are processed and prepared for shipment within 2-7 business days after receiving your order confirmation. Please note that orders are not processed or shipped on weekends or public holidays.

In the event of a high volume of orders or delays beyond our control (such as holidays or unforeseen circumstances), processing times may be extended. We will notify you if your order is significantly delayed.

2. Shipping Methods and Costs

Shipping costs depend on the delivery location, product weight, and shipping method selected at checkout. Available shipping options include:

• 1. Product Type: Heavier or bulkier items like hoodies or mugs may have higher shipping costs than lightweight items like t-shirts.
  2. Destination:
     • Domestic Shipping: Typically cheaper if the product is manufactured and shipped within the same country.
     • International Shipping: More expensive due to longer distances and potential customs fees.
  3. Shipping Method:
     • Standard Shipping: Lower cost but takes longer.
     • Express Shipping: Higher cost for faster delivery.
  4. Order Quantity: Some orders may have discounted shipping for bulk purchases.

  Approximate Shipping Rates

  • T-shirts (Standard Shipping):

    • US Domestic: Around $3 to $6.
    • International: Around $6 to $10.

  • Hoodies and Sweatshirts:

    • US Domestic: Around $6 to $10.
    • International: Around $10 to $15.

  • Mugs and Other Accessories:

    • US Domestic: Around $4 to $7.
    • International: Around $8 to $12.

Shipping costs will be calculated and displayed at checkout. You will have the opportunity to review the shipping costs before finalizing your order.

3. Estimated Delivery Times

The estimated delivery time depends on your location and the shipping method chosen. Typical delivery estimates are as follows:

• Domestic (Within the US):

  • Standard Shipping: 3–7 business days after fulfillment.
  • Express Shipping: 1–3 business days after fulfillment.

• International:

  • Standard Shipping: 7–21 business days after fulfillment (can vary widely based on the country, customs, and local postal services).
  • Express Shipping: 3–7 business days after fulfillment.

• Europe:

  • Standard Shipping: 5–12 business days.
  • Express Shipping: 3–7 business days.

• Asia-Pacific:

  • Standard Shipping: 7–15 business days.
  • Express Shipping: 4–8 business days.

• Canada & Australia:

  • Standard Shipping: 7–15 business days.
  • Express Shipping: 4–10 business days.

• Fulfillment Time:

  • We typically takes 2–5 business days to fulfill orders before shipping.

  Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays, weather conditions, or shipping carrier issues.

4. International Shipping

We offer international shipping to select countries. Please be aware that international orders may be subject to customs duties, taxes, or import fees levied by the destination country. These fees are the responsibility of the customer and are not included in the order or shipping total.

We are not responsible for any delays caused by customs clearance.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment. Please allow 24–48 hours for the tracking information to update.

6. Shipping Address Errors

Please ensure that your shipping address is entered correctly. We are not responsible for orders shipped to incorrect addresses provided during checkout. If you realize there is an error in your shipping information, please contact us immediately at contact@teezex.com.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or being unclaimed, we will contact you to arrange reshipping. Additional shipping fees may apply.

9. Delivery Issues

If your package hasn’t arrived within the estimated delivery timeframe, please reach out to us at contact@teezex.com so we can assist in tracking your order or resolving any issues with the shipping carrier.

10. Contact Us

If you have any questions about shipping, please contact us at contact@teezex.com. We are happy to help with any concerns or questions you may have.